FeaturesIntegrations

Integrations

Connect Autoch.at to the tools you already use — CRMs, calendars, email providers, and more.

Connect your stack

Autoch.at integrates with the tools your business already relies on. Connections are managed in Settings and in the CRM section of the platform.

Communication channels

These are the channels your AI assistant and team can use to communicate with customers:

ChannelHow to connect
Website Chat WidgetInstall the JavaScript snippet from Settings > Chat Widget
EmailConfigure your domain in Settings > Email with SPF/DKIM authentication
SMSProvision a phone number in Settings > Phone Numbers
Voice (Phone)Provision a phone number in Settings > Phone Numbers and configure your AI assistant for voice
Facebook MessengerConnect your Facebook Page in Social Media > Profiles
Instagram DMsConnect your Instagram Business account in Social Media > Profiles
LinkedIn DMsConnect your LinkedIn Company Page in Social Media > Profiles
X (Twitter) DMsConnect your X Business account in Social Media > Profiles

CRM integrations

Sync your client records and conversation data with your CRM:

CRMWhat syncs
HubSpotContacts, companies, deals, notes
SalesforceContacts, leads, accounts, activities
PipedriveContacts, deals, notes
Zoho CRMContacts, leads, activities

Connect your CRM at CRM > CRM Connections.

Calendar integrations

Allow your AI assistant to check availability and book meetings:

CalendarNotes
Google CalendarFull read/write access for availability checking and booking
Microsoft Outlook / Office 365Full read/write access for availability checking and booking
CalendlyConnect your Calendly account to let the AI share your booking link

Connect your calendar at Settings > Calendar Integration.

AI model providers

By default, Autoch.at uses its own managed AI infrastructure. If you want to use your own API keys for cost control, compliance, or to use specific model versions, you can bring your own keys:

ProviderNotes
OpenAIUse your own GPT-4 or GPT-4o API key
AnthropicUse your own Claude API key

Configure BYOK at Settings > Bring Your Own Key.

Webhooks and API

For integrations not listed above, Autoch.at provides:

  • Webhooks — Send real-time event notifications to any URL when conversations are created, updated, or resolved; when leads are qualified; or when other events occur.
  • REST API — Programmatically access and manage conversations, clients, and other data.

Webhook configuration is available in Settings. API documentation is available at api.autoch.at/docs.

Zapier and Make

Autoch.at connects to Zapier and Make (formerly Integromat), giving you access to thousands of additional integrations without writing any code. Search for "Autoch.at" in the Zapier or Make app directories to find available triggers and actions.